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Urgent: Slow Performance of Clay and AI Normalization Queue Issue

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Clay is still very slow. I Ran AI for normalizing company names and it is still queued. Clay Support pls resolve this issue

Urgent: Slow Performance of Clay and AI Normalization Queue Issue | Clay

5 comments

· Sorted by Oldest

Channeled
APP
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While I don't have full information about current performance issues, I can guide you on normalizing company names efficiently. Instead of relying solely on AI, try our built-in "Normalize Company Names" function: 1. Go to the "Add enrichment" panel 2. Select "Normalize" in the left sub-navigation 3. Choose "Normalize Company Names" from pre-built options 4. Pick the company name input column 5. Run the action This method is typically faster and doesn't queue like AI might. If you're still experiencing slowdowns, consider breaking your data into smaller batches for processing. If issues persist, please share more details about your specific workflow so we can troubleshoot further.
Sources: Data Cleaning + Normalization [Automated Outbound] - Clay University Data Cleaning + Normalization [Clay 101] - Clay University Clay formatters overview | Documentation | Clay University
Anuj Patel
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no, not at all.
Mark (Clay)
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Hi Anuj, I regret that you've seen so much slowness in the app lately. We've been working on improving that, and posting updates to our status page at https://status.clay.com/. Please subscribe or follow along there for updates on resolution, and let me know of any specific items I can help you work through in the meantime.
Mark (Clay)
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I think you might have everything you need here. I'll tentatively mark this closed for the moment, but please keep in touch if you hit other roadblocks.
Channeled
APP
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