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Troubleshooting Slow GPT Columns and Cut-off Outputs | Clay

Troubleshooting Slow GPT Columns and Cut-off Outputs

·Nov 05, 2024 10:23 PM·

Hi support. Our gpt columns have been running slowly lately and outputs are getting cut off. I would appreciate help looking into this. Thanks!

8 comments

· Sorted by Oldest

Tanvi R.
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Hi Joessa, thanks for reaching out! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1730847600&signature=e4b5105dc3e914cba1ed41bd7cebbbba30b3427f797b5622ab9c0585bd7347ef&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSv0ApAQ2BKsam%2FhVPvMnw%3D%3D%0A
Joessa M.
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https://app.clay.com/workspaces/285280/tables/t_3zysprTXk8vc/views/gv_46Uh4EsCfxwr
Tanvi R.
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Hi Joessa, I see you're using your own GPT API key here for your columns. If you're experiencing slow runs with this lately, it's possible you're close to hitting a limit on the number of requests you can make per day/minute. You can find these limits in your OpenAI account and check if an upgrade may be necessary. • Usage • Limits • Usage Tiers You can also use the Clay GPT key if you choose not to upgrade your key but still want faster runs!
Joessa M.
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We're not hitting our limits and it's a new month
Bo (.
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Thank you for sharing this, would you be able to pint us which rows exactly is this happening in?
Joessa M.
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Can you pls check Candidate - Job Fit Summary column? We're getting a lot of timeouts here and we tried to shorten prompt as much as possible
Bo (.
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I'm not seeing anything unusual on my end at the moment, though I do see this is a long prompt. Longer prompts take more time to process, which can sometimes lead to timeouts if the response takes too long. 1. Please reduce the prompt and let me know if you see less timeout 2. If you don't leave the timeout in the table and I'll check with our engineers. We've added this error for situations like this so we would need to make sure that fits the criteria otherwise, yes timeout can happen. Let me know if you need any further help! https://downloads.intercomcdn.com/i/o/w28k1kwz/1242156178/d6f89579f2c72b1519a24058eb91/CleanShot+2024-11-06+at+_01r1fimFiI%402x.png?expires=1730916900&signature=7a1619f4bbaa210a53208e04b2487a0e7b87da07a31653a3c0a1139d72afa422&req=dSIjFMh7m4BYUfMW1HO4zZ6fYDNFiNPV3lvDrU4vX6FiS82owbESwKdi6XII%0AYps%2F%0A
Channeled
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Hi Joessa M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: