Troubleshooting HubSpot Contact Auto-Update Issues | Clay

Troubleshooting HubSpot Contact Auto-Update Issues

Hello for some reason the contacts dont get auto updated in Hubspot recently. I have to go in & manually run the cells. What am I doing wrong?

8 comments

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By default, new rows in your Clay table trigger automatic updates. However, if you need to control when updates happen, you can: 1. Check your auto-update settings in the table settings 2. Use formulas to set specific conditions for when updates should occur 3. Navigate to the "Sources" section to verify the update schedule for your HubSpot listsFor immediate updates, you can use the "Update Now" option to manually refresh your table with the latest data.If you want to run enrichment only under specific conditions, you can set up formulas that trigger the column when certain conditions are met. Source: Hubspot integration overview | Documentation | Clay University
Kamil R.
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My table is set to auto update A few other columns arent auto updating like BuiltWith
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Let me help you check your auto-update settings: 1. First, verify that auto-update is properly enabled at both the table and column level: • Check the table-level setting by clicking the auto-update icon at the bottom right of your table • For individual columns, check their "Run Settings" to ensure auto-update is toggled on for each specific column 2. Keep in mind that auto-update only triggers when: • New rows are added to your table • Existing rows are editedIf you need immediate updates, you can manually refresh the data using the "Update Now" option. If the issue persists after confirming these settings, please ask for a human agent to investigate further. Sources: Configuring your table settings | Documentation | Clay University Auto-update and Auto-dedupe Table Guide: Ways to save Clay credits | Documentation | Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Kamil R.
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the column setting was off sorry I think this is good.
Bo (.
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Great - Let us know if you're still having any issues
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Hi Kamil R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Kamil R.!