Google Sheets Integration Issue: Missing Column Header Options

Rees B. · 2025-03-25T19:53:58.558Z

Google sheets integration not working. Not showing column options to select as headers

Google Sheets Integration Issue: Missing Column Header Options | Clay

14 comments

· Sorted by Oldest

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I'm sorry to hear you're having trouble with the Google Sheets integration. To use this feature, you need to be on Clay's Starter plan ($149/mo) or higher. It's not available on the free plan. If you're already on a paid plan, here are some steps to troubleshoot: 1. Ensure you've connected your Google account in Clay's settings. 2. When adding the Google Sheets enrichment, make sure to: • Click "Add Enrichment" • Search for "Google Sheets" • Select the desired action (e.g., "Add Row") • Paste your Google Sheets URL • Select the sheet name • Type "/" to see and select relevant columns If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Google Sheets [Clay 101] - Clay University Google Sheets [Clay 101] - Clay University
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
Rees B.
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Human please
David Y.
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I’m also having this issue
Jernej D.
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Me too. I don´t see the Column options, even thought I am a paying user (Starter plan). Please help.
Loading attachments
Jernej D.
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Talk to a person
Muhammad S.
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ensure the non empty column names are unqiue i.e if there are two column names with the same name it wont work
Jernej D.
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there are no columns with a same name
Muhammad S.
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can u share screenshot of headers?
Jernej D.
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Loading attachments
Muhammad S.
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can you cross check if headers are on the first row also if there are massive number of columns in your spreadsheet it can also cause problems.
Jernej D.
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they are in the first row. There are 52 columns
Muhammad S.
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reduce the columns to 30 and see if it solves the problem then its the number of columns
Jernej D.
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It would be nice to see a notification if there is a limit on the amount of columns... That was the problem. Thanks.

Channeled
APP
·
·
I'm sorry to hear you're having trouble with the Google Sheets integration. To use this feature, you need to be on Clay's Starter plan ($149/mo) or higher. It's not available on the free plan. If you're already on a paid plan, here are some steps to troubleshoot: 1. Ensure you've connected your Google account in Clay's settings. 2. When adding the Google Sheets enrichment, make sure to: • Click "Add Enrichment" • Search for "Google Sheets" • Select the desired action (e.g., "Add Row") • Paste your Google Sheets URL • Select the sheet name • Type "/" to see and select relevant columns If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person" for further support.
Sources: Google Sheets [Clay 101] - Clay University Google Sheets [Clay 101] - Clay University
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
Rees B.
·
·
Human please
David Y.
·
·
I’m also having this issue
Jernej D.
·
·
Me too. I don´t see the Column options, even thought I am a paying user (Starter plan). Please help.
Loading attachments
Jernej D.
·
·
Talk to a person
Muhammad S.
·
·
ensure the non empty column names are unqiue i.e if there are two column names with the same name it wont work
Jernej D.
·
·
there are no columns with a same name
Muhammad S.
·
·
can u share screenshot of headers?
Jernej D.
·
·
Loading attachments
Muhammad S.
·
·
can you cross check if headers are on the first row also if there are massive number of columns in your spreadsheet it can also cause problems.
Jernej D.
·
·
they are in the first row. There are 52 columns
Muhammad S.
·
·
reduce the columns to 30 and see if it solves the problem then its the number of columns
Jernej D.
·
·
It would be nice to see a notification if there is a limit on the amount of columns... That was the problem. Thanks.