I just pulled a sales nav list from the lead search function that had...

I just pulled a sales nav list from the lead search function that had 29 people in it, but Clay pulled in 600 people and blew through a ton of credits. These 600 people weren't even in my sales nav search and are useless to me. What can I do?

9 comments

Clay Team
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Hey hey! Can you drop the URL for your table here? (if applicable) 🫶 Don't worry, only admins will be able to open your table 😉
Jeff F.
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https://app.clay.com/workspaces/123124/tables/t_MzQYxdiohtFc/views/gv_yDaeZi9G4HNJ
Jeff F.
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Here's the sales nav search: https://www.linkedin.com/sales/search/people?query=(recentSearchParam%3A(id%3A2996600[…]sessionId=we3tORjuSailL3JB8%2FNKMA%3D%3D&viewAllFilters=true
Arturo O.
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Hey Jeff, thanks for reaching out! Will take a look and help you out with those credits (stepped away from my laptop for a second but will come back to this)
Arturo O.
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To explain what happened, the Sales navigator tool doesn’t have access to your active session or cookies, so if this was a saved search or had account related filters then it might’ve ignored them and pulled all results from that general search. It’s also true for other Linkedin tools we have, they don’t have access to your account so it doesn’t violate any terms of use
Jeff F.
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I see, one of the filters was for my accounts. How do I get around that?
Jeff F.
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Can you take that table away and restore my credits?
Jeff F.
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Arturo O.
Clay Team
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Hey Jeff, sorry for the delay! Unfortunately, removing the table or columns doesn't reverse the process because the call was completed but happy to add credits back to help out :)