Unable to Login on Main Browser Due to Something Unexpected Happened Error | Clay

Unable to Login on Main Browser Due to Something Unexpected Happened Error | Clay

Clay Support
APP
·
·
Persistent error messages may be caused by browser cache issues or by ad blockers or content blockers preventing a connection to our server; try disabling any blockers and reloading the page, and ensure JavaScript is enabled in your browser. [1]
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the login issue in your main browser, I’m here to assist. Would you like to provide more details about what you’ve tried or any other symptoms you’re seeing?
Leslie L.
·
·
I've done all of that. recleared my cache, restarted my computer, etc. I can access it from a different google chrome account as well.
Clay Support
APP
·
·
Persistent error messages like "Something Unexpected Happened" can be caused by browser cache issues or by ad blockers or content blockers preventing a connection to our server; try disabling any blockers and ensure JavaScript is enabled in your browser before reloading the page. [1]
Clay Support
APP
·
·
Did that answer your question?
Leslie L.
·
·
something is cached in this specific chrome account. I've already cleared cache, enabled ad blockers, and java. It's not working.
Clay Support
APP
·
·
Persistent error messages like "Something Unexpected Happened" may persist if your browser or an extension is still blocking a connection to our server, or if JavaScript is disabled; ensure all blockers are fully disabled and JavaScript is enabled, then refresh the view. [1]
Clay Support
APP
·
·
Was this helpful?
Leslie L.
·
·
no, it was not
Clay Support
APP
·
·
I understand this issue is frustrating given the steps you've already taken. Would you like me to connect you with a human agent? Or if you provide more details about your setup, we can continue troubleshooting together.
Leslie L.
·
·
yes please
Clay Support
APP
·
·
Got it — I’m connecting you to a human teammate now.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Ashwin D.
·
·
Hey Leslie - thank you for reaching out. Just to clarify, is the issue you're not able to get into a specific workbook or you're not able to log in to your account?