How to Update Your Slack Profile After Changing Companies

·Nov 11, 2025 07:31 PM·

Hey team 👋 More of a community based question. I created my user under my previous company work email and since moved on, I require to update this information on my login and profile to continue accessing Clay Slack from my new work apparels. Who do I reach out for this change?

5 comments

· Sorted by Oldest

Clay Support
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To update your email address, you'll need to ask to speak to a human in this chat. [1] When you contact them, provide both your original email address and the new email address you'd like to use.
If you've already created another account with your new email address, that account will need to be deleted first.
Clay Support
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Was that helpful?
Clay Support
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If you still need help with updating your email or profile information, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue?
Gabriel A.
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Thank you, I will reach out via email to Clay support
Clay Support
APP
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Thanks for letting me know. If you have any other questions or need further assistance, feel free to ask.

Clay Support
APP
·
·
To update your email address, you'll need to ask to speak to a human in this chat. [1] When you contact them, provide both your original email address and the new email address you'd like to use.
If you've already created another account with your new email address, that account will need to be deleted first.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with updating your email or profile information, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue?
Gabriel A.
·
·
Thank you, I will reach out via email to Clay support
Clay Support
APP
·
·
Thanks for letting me know. If you have any other questions or need further assistance, feel free to ask.