Issue Pushing Contacts from Clay to Instantly for One Workspace

Gerardo T. · 2025-03-06T19:08:19.172246+00:00

Getting this issue when trying to push contacts from Clay to Instantly. It's happening only with one workspace, we've tried with Instantly's V1 and V2 keys

There could be a few reasons for this issue. First, ensure you're using the correct column names from your Clay table when setting up the Instantly enrichment. Double-check that you're using the "validated work email" column instead of a generic "email" column. If the leads are already in the Instantly workspace, try toggling off the option to add existing leads and run the integration again. If these steps don't resolve the issue, you may need further assistance. Please request human support by clicking on "Talk to a person" for a more in-depth investigation of your specific workspace setup.

Source: Push Data To Your Email Sequencer [Clay 101] - Clay University

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