Issue with Google Account Access for Clay Native Email Campaigns

Hey Clay Team, just wanted to ask about the native email campaigns, when connecting my google account I get:

"Error 403: access_denied - clay.com has not completed the Google verification process. The app is currently being tested and can only be accessed by developer-approved testers. If you think you should have access, contact the developer."

Would this be resolved 24 hours after the Clay Sequencer App is approved by Google Workspace Admin? (we approved it 15 mins ago) Thanks for your help!

5 comments

Clay
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Native email sequencing requires Google Workspace email accounts with OAuth linking and Google Workspace admin authorization. The Error 403 you're seeing indicates the app hasn't completed Google's verification process and is currently in testing mode, accessible only to developer-approved testers. While Google Workspace admin approval is required for the connection, the timing for when the 403 error resolves after admin approval isn't specified in our documentation. The process involves OAuth connection followed by the email account appearing ready for sending. Have you tried reconnecting your Google account through Settings > Connections after the admin approval was completed?
Gabe E.
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Hi Sean, Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Sean K.
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Hi Gabriel - https://app.clay.com/workspaces/303573/workbooks/wb_0szv14xHy9vV2Q9taNz/tables/t_0szyyombXV6So6SwwKA/views/gv_0szyyoms8tPuVzuWVCx - specifically getting this set up
Gabe E.
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Hi Sean, This is a newer feature we're still working to advance. It seems to be working on my end. If you try to add the email now is it still failing? Thanks! Gabe
Channeled
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Issue with Google Account Access for Clay Native Email Campaigns | Clay