Clay S. anyone online? Hit a bug and gotta sort it. 🧵

this table: https://app.clay.com/workspaces/369580/workbooks/wb_0t48o5uqAxRiwu55obV/tables/t_0t48tt6rMjhGkZrnY7t/views/gv_0t48tt7b9Zm5tqJcURK

Hey! I'm here to help with your bug. To get this sorted quickly, can you share:

If you're seeing an error in a specific cell, click into that cell to get more details about the error message. You can also try the "Troubleshoot with AI" feature - just click any cell with an error and it'll give you instant debugging steps.

Did that help you troubleshoot the bug?

Send to investor supbase 2 column is just spinning. I've removed the conditional runs but it's still spinning

Try clicking the column header for your "Send to investor supbase 2" column and select Force Rerun Column - this should reset it and get things moving.

If that doesn't work, you can also try the Force Run option in your table settings, though this may take some time depending on your table size.

Click into the specific cell that's spinning to see if there are any error details that might help identify what's causing it to get stuck.

Did that fix the spinning issue?

If you still need help resolving the spinning issue with your column, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other problems you’re encountering?

no help

need help

I'm sorry to hear that the issue persists. I'll connect you to a human agent who can assist you further.

Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

I've tried 3 different columns to run this now

no errors returned

really need help, it's so late

nvm got it