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Request to Change Monthly Credit Charge Date | Clay

Request to Change Monthly Credit Charge Date

·May 12, 2025 10:45 PM·

my monthly credits/ account is charged on the 14th. does anyone know if it's possible to have it start a day or two early? thanks!

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Unfortunately, we don't have the option to change the specific date of your monthly credit renewal or account charge. Your billing cycle is set based on your original sign-up date. However, if you need more credits before your renewal date, you have a couple of options: 1. Purchase additional credits: You can buy credit top-ups directly from your billing section without changing your plan or billing cycle. 2. Upgrade your plan: If you upgrade, your billing cycle will reset immediately, and you'll receive new credits on top of your current balance. To explore these options, go to Settings > Plans and Billing. If you need further assistance, please request to talk to a person in this chat.
Sources: Workspace administration documentation | Documentation | Clay University Change Your Plan, Cancel Your Plan, Restart Your Trial