Issues with Work Emails Waterfall Query: Request for Credit Refund

Rees · 2024-09-10T00:31:55.819748+00:00

Hey support, I ran a query for Work Emails waterfall and selected "Safe to Send Only" but I'm getting a bunch of personal emails. Can I get a credit refund on this and would love to see this fixed? https://app.clay.com/workspaces/28090/tables/t_UyAki3v3bvWh/views/gv_JMakCSgTYzeU

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Arturo O.

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Hey Rees, how's it goingt? Thanks for the message and letting us know. It looks like the email waterfall was removed, correct? Let us know if it's in a different table though. Any chance I can add it back it to try to reproduce the issue and also estimate how many credits were used so I can refund them as well? Also, I've followed up with the engineers checking on the SFDC history situation, will let you know more soon as they update us on it.

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