Troubleshooting Apify Data Import Issues for Clay Table

Dobri D. · 2024-11-26 10:19:25.875881+00

Hey, I am trying to import data from Apify but am getting the following error even though the data exists inside Apify. This is the Clay table I’m refering to Can you help me debug?

Troubleshooting Apify Data Import Issues for Clay Table | Clay

13 comments

· Sorted by Oldest

Channeled
APP
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If you're experiencing issues with data import from Apify, here are the steps you can take: 1. Check the update schedule - the import refreshes every 24 hours, so you may need to wait for the next refresh window. 2. Manually trigger an update: • Click on the Apify column header • Select "sources" • Trigger a manual refresh 3. Verify your Apify connection: • Ensure your API key is correctly entered • You can find your API token on the Apify Console's Integrations page • If needed, reconnect your account through Settings > ConnectionsIf these steps don't resolve the issue, make sure your input data is properly formatted in JSON format and your column tokens are correctly referenced (keys in quotes, but tokens without quotes). Source: Apify - Clay University
Dobri D.
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I’ve tried all 3 steps, it doesnt help
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Dobri D.
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The auto suggest actually shows the names of the actors, so clearly the connection with apify works
Dobri D.
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however the data is not coming in and I keep getting the error from the screenshot
Dobri D.
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need some help pls
Bo (.
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Hey! 👋 Just checked this out for you - looks like you have two API keys and API Key 1 is the one you'll want to use. I just tested it myself with that table (https://app.clay.com/workspaces/265748/tables/t_Fw7QuEmQifmM/views/gv_mmN5NrQ745j6) and was able to pull all the data without any issues! Let me know if you run into any other snags! 😊
Dobri D.
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Hey Bo (. unfortuantely I still get the same error in my table even with the other key
Dobri D.
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can you check?
Dobri D.
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Loading attachments
Bo (.
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Hey - I deleted the current one, added a new one and it all worked on my end. https://downloads.intercomcdn.com/i/o/w28k1kwz/1266630267/fd1a55880c2f5b37bd1c777a3c79/CleanShot+2024-11-26+at+_46fhbpmfCD.gif?expires=1732643100&signature=77d36b423d5effd9f67c18cbb94483a54fa6ab3a95d59b0378c84d0fa39590f7&req=dSIhEM99nYNZXvMW1HO4zYvbe0sD6ZKADK%2FhLltbhh4sQQasRZORc3EWloQa%0ACv5F%0A
Dobri D.
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thanks bo
Channeled
APP
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Hi Dobri D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
If you're experiencing issues with data import from Apify, here are the steps you can take: 1. Check the update schedule - the import refreshes every 24 hours, so you may need to wait for the next refresh window. 2. Manually trigger an update: • Click on the Apify column header • Select "sources" • Trigger a manual refresh 3. Verify your Apify connection: • Ensure your API key is correctly entered • You can find your API token on the Apify Console's Integrations page • If needed, reconnect your account through Settings > ConnectionsIf these steps don't resolve the issue, make sure your input data is properly formatted in JSON format and your column tokens are correctly referenced (keys in quotes, but tokens without quotes). Source: Apify - Clay University
Dobri D.
·
·
I’ve tried all 3 steps, it doesnt help
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Dobri D.
·
·
The auto suggest actually shows the names of the actors, so clearly the connection with apify works
Dobri D.
·
·
however the data is not coming in and I keep getting the error from the screenshot
Dobri D.
·
·
need some help pls
Bo (.
·
·
Hey! 👋 Just checked this out for you - looks like you have two API keys and API Key 1 is the one you'll want to use. I just tested it myself with that table (https://app.clay.com/workspaces/265748/tables/t_Fw7QuEmQifmM/views/gv_mmN5NrQ745j6) and was able to pull all the data without any issues! Let me know if you run into any other snags! 😊
Dobri D.
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·
Hey Bo (. unfortuantely I still get the same error in my table even with the other key
Dobri D.
·
·
can you check?
Dobri D.
·
·
Loading attachments
Bo (.
·
·
Hey - I deleted the current one, added a new one and it all worked on my end. https://downloads.intercomcdn.com/i/o/w28k1kwz/1266630267/fd1a55880c2f5b37bd1c777a3c79/CleanShot+2024-11-26+at+_46fhbpmfCD.gif?expires=1732643100&signature=77d36b423d5effd9f67c18cbb94483a54fa6ab3a95d59b0378c84d0fa39590f7&req=dSIhEM99nYNZXvMW1HO4zYvbe0sD6ZKADK%2FhLltbhh4sQQasRZORc3EWloQa%0ACv5F%0A
Dobri D.
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thanks bo
Channeled
APP
·
·
Hi Dobri D.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: