Troubleshooting AI Column Value Generation Issues in Data Tables | Clay

Troubleshooting AI Column Value Generation Issues in Data Tables | Clay

Clay Support
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The "Some inputs missing" error in your people table's AI column usually means that required input fields are empty or not properly linked, even if the source (companies table) appears complete.
To resolve this:
Check Required Fields: In your AI prompt editor, ensure the "Required to Run" toggle is set correctly for all fields your AI column depends on. If a required field is empty or not properly referenced, the AI will skip that row and show this error—even if the source table has values [1].
Rerun Lookup Columns: If you recently updated or recalculated values in your companies table, rerun the lookup column in your people table to sync the latest data. This ensures the people table pulls the most up-to-date values from the companies table [2].
Verify Input Data: Double-check that all relevant fields (like Interest Level and Explanation) are fully populated and correctly mapped in both tables. Sometimes, a mismatch or missing identifier (like company name or domain) can cause the lookup to fail .
Cell-Level Troubleshooting: Click into the specific cell with the error to see more details about what input is missing. This can help pinpoint if a particular field or mapping is causing the issue .
If these steps don’t resolve the error, you can use the "Troubleshoot with AI" feature by clicking the error cell for more tailored debugging instructions.
Clay Support
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Clay Support
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If you still need help resolving the "Some inputs missing" error or understanding the AI column behavior, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any other issues you’re encountering?
Konrad P.
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Can a real person answer this? I've lost the whole day yesterday with this issue, all my 4k credits (I purchased a plan to test more of Clay), and I believe I'm not blind, and somehow techy.
Clay Support
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I'm sorry to hear about your frustration. I’ll connect you to one of our human agents who can assist you further.
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Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Konrad P.
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https://app.clay.com/workspaces/840230/workbooks/wb_0t556icsuo8mxBnWygX/tables/t_0t55c3mCQEdyTZUNsaF/views/gv_0t55c3nVZvVc95nWe5o
Kashif J.
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Hi Konrad,
Thanks for reaching out.
I had a look at your table, "Automate Outbound" and filtered for rows with errors in the "BEIT interest level" column. The issue appears to be that some required columns in your prompt contain blank values, which prevented the prompt from running successfully.
There are three ways you can go about solving this:
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Re-run the affected rows to check if the missing column values get populated
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Manually enter the missing values yourself
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Make the input column optional by clicking the blue toggle button shown in the screenshot
Let me know if this helps, or if you have any further questions.
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Konrad P.
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Kashif J., thank you for your reply. I double-checked this many times. Yes, there are roughly 7 rows without values, but please look at row 71 in companies, and row 3 in people (both attached - just people without row numbers to not show PI - it starts with row 1). Also, not how many cells are failing with this error - way more than 7. How can I fix this?
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Konrad P.
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I already got the same suggestion (blank values) from Sculptor, yes, there are 7 rows out of 108 with wrong values. But those with proper values in Companies cause errors in People. What's more important - on a preview of the prompt, they work ok. On the attached screen, I am showing a cell with an error and its preview. How can preview work with valid data, but not with the cells themselves?
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Kashif J.
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Thank you for the update. I can see the issue with the People table, and I'm looking into it further now.
However, regarding row 71 in the Companies table, could you please clarify what specific behavior you were expecting to see versus what is currently displayed? This will help me better understand the issue and provide you with an accurate solution.
I appreciate your patience as we work through this.
Kashif J.
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Or is it rather that you are showing the process of the data that is successfully going into row 3 of the People table?
Konrad P.
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Row 71 in the Companies table is ok. Based on the row data in the People table, I calculate the AI snippet. This calculation works in preview, but in the cell of People, it claims missing values - where those are in row 71.
Konrad P.
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Please have a look at row 3 in Find People, AI snippet uses some values from row 71 in Find Companies. All values in row 71 are ok, but the AI snippet fails. Again, in the preview snippet, it works. It is not the case of only row 3, many other rows fail.
Kashif J.
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Looking into it now, thank you for the detailed context!
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