Troubleshooting Expired Credits and Finding Contacts in Clay

Andrea M. · 2024-10-22 20:25:50.430804+00

Hey, I am trying to finally use my credits before they expire in a couple of days. I am a bit rusty, as I could not focus on Clay over the past weeks. So, I have a list of agencies and am trying to find people working at those companies. I consumed already credits because I thing I am doing something wrong. It seems I am only able to find people for one company only "Selvanova". Why? I cannot select all companies and activate the find people button. Only when I don't select anything on the table, then that button shows up. When I limit to 2 per company, then it finds me only two contacts from that company only. Thanks for the help!

Troubleshooting Expired Credits and Finding Contacts in Clay | Clay

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
·
·
Hey, thanks for reaching out Could you share the table URL with us? That way, we can take a closer look and help you troubleshoot the issue. 😊
Andrea M.
·
·
https://app.clay.com/workspaces/334660/tables/t_f4xpXdEjxY5h/views/gv_Dprq8zfxApH4
Andrea M.
·
·
and I get results like this: https://app.clay.com/workspaces/334660/workbooks/wb_Zbm6XdtWvg9p/tables/t_WYi4g8mbajPF/views/gv_btCTCEbySDMN
Andrea M.
·
·
I only have one day left
Andrea M.
·
·
Any chance I can get an extension? It would be a pity to waste those credits that I never used
Daniela D.
·
·
Hey Andrea! Thanks for reaching out. Just extended the trial for another two weeks in your workspace✨. People search: I'll share a quick video guide shortly walking through the search results and sharing suggestions for how to approach this in Clay.
1
Daniela D.
·
·
Hey Andrea! Apologies for the delay here. I made a video sharing suggestions for the people search here: https://share.cleanshot.com/DW05z1n1 Let me know if you have any questions!
Channeled
APP
·
·
Hi Andrea M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Andrea M.!
Andrea M.
·
·
I will go through it soon. Thanks a lot!
Andrea M.
·
·
Hi Daniela D. I was planning to work on this tomorrow, but apparently I already lost all my credits!! Can you do me a favor to bring them back so I can have more time to develop a campaign? 🥹
Bo (.
·
·
There you go but this will be the last time we can do this! :)
Andrea M.
·
·
That's super lovely! Didn't I collect more than 4,000 though? This is what I remember I saw last time I checked?
Bo (.
·
·
Sorry could you confirm what you mean? I extended your trial so you could use clay but I'm not aware of the 4k credits

32 comments