Creating Conditional Runs Based on SFDC Lookup Results

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Hi Support - I am trying to create a conditional run where I want the column to only run if the SFDC look up column is "No records found" My question is when I am using a SFDC lookup column and it returns "No records found" is this considered "blank" ? I am not sure what to prompt when I'm using the AI formula generator

3 comments

Channeled
APP
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Bo (.
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Yes, but here’s a more efficient approach. Instead of checking if the SFDC lookup column is “blank” or “No records found,” I recommend referencing a value that is always present when there’s a result, like a company name or contact information. This way, you can set your condition to check for the presence of that reliable field. It ensures the run only happens when there’s no valid record, making the process smoother. Let me know if you need any help with the formula! 😊
Channeled
APP
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Hi Allister P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: