Error Code 1: Issue with Finding Lookalike Companies in Clay

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Hello! I am receiving the following error when trying to find lookalike companies Error code 1: ID at_5R76NQaoC6RB Status ERROR and advised to reach out to Clay support. Thank you!

6 comments

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniela D.
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Hey Aaron! Thanks for reaching out. Sorry about this. Could you share the domain or LinkedIn URL you used to run the Lookalike search? We'll run some checks.
Aaron L.
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I tried to use a list of companies (~60). Was that the issue?
LuisArturo
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Hey there Aaron thanks for reaching out, could you post a link to the table where you are seeing this so that we can take a look. Also just clarify you were searching from lookalike from inside of a table correct. Or where you creating a new table with a Find Company search.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Aaron L.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: