For recurring errors on the sign-in page, try performing a hard refresh:
** On Mac:
• Chrome/Firefox: Press Cmd + Shift + R
• Safari: Press Cmd + Option + R
** On PC:
• Chrome/Firefox/Edge: Press Ctrl + F5
If the issue persists, try logging out completely, using an incognito window, or restarting your browser.
If you're using "forgot password" and not receiving emails, you might be set up for Google Authentication - try signing in with Google instead.
Some users experience errors when using password managers like LastPass to autofill credentials on our sign-in page. To resolve this issue, try performing a hard refresh:
** On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari)
** On PC: Press Ctrl + F5
This clears your browser cache and often fixes sign-in page errors.