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Troubleshooting Reddit Social Listening Setup Issues

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I am currently trying to setup reddit social listening and monitoring and after adding a few keywords and running it, I don't seem to find any posts coming since around 4 days. Can you please let me know in case I have set it up incorrectly? Link to table: https://app.clay.com/workspaces/124751/workbooks/wb_M2zzkauwAXuM/tables/t_9pKMTcBYQsz5/views/gv_uSKdgXBvWNDi

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Troubleshooting Reddit Social Listening Setup Issues | Clay

4 comments

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Channeled
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It seems there might be an issue with your Reddit social listening setup. The Reddit integration is relatively new, and some users have reported challenges. Here are a few things to check: 1. Ensure you've correctly added the Reddit integration to your table. 2. Verify that your keywords are specific and relevant. 3. Check if you've set any date filters that might be limiting results. If you're still not seeing any posts after these checks, it's possible there's a technical issue. For more detailed troubleshooting, you should request to talk to a person. They can provide specific guidance and investigate any potential bugs with the Reddit integration.
Sources: Larissa L. | Clay Is the Reddit Integration Ready for Exploration? | Clay
Dishaa S.
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Also, can the same be done for X as well?
Bo (.
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Hey, Looks like the issue is with the subreddit format you’re using. For example, “billing system” isn’t valid. You’ll need to use a correct format like: • sales • r/sales • https://www.reddit.com/r/sales/ Once updated, it should start pulling posts again. Also, if you’re interested in monitoring X (Twitter), we’ve got an integration for that too—you can set it up similarly. Let me know if you’d like help updating the setup.
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