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Restarting Clay Subscription and Adjusting Renewal Date

Avatar of Shwetha R.Shwetha R.
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Hi team - Is there a way to bring forward the renewal date and restart the Clay subscription if we ran out of creds?

7 comments

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Shwetha R.
    Shwetha R.
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    We are on the pro plan - and we've run out of Clay credits - our next renewal is scheduled for the 11th of October. Is there a way you could advance our renewal date to the earliest possible date; preferably today so we can get back to working on Clay as usual? Thanks so much!

  • Avatar of LuisArturo
    LuisArturo
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    Hey there Shwetha thanks for reaching out, just advanced you renewal date for you. The credits are now in your account, if you do not see them you may need to refresh the page first.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Shwetha R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Shwetha R.
    Shwetha R.
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    excellent thanks so much! 🙂

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Shwetha R.!

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!