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Urgent: Locked Out of Client Clay Workspace - Need Assistance | Clay

Urgent: Locked Out of Client Clay Workspace - Need Assistance

·Dec 24, 2025 05:24 AM·

I've been locked out of a client Clay workspace. This is urgent, since our project is now blocked. Can you please help?

5 comments

· Sorted by Oldest

Mayato (.
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Hi Vikrant, thank you for reaching out. Could you please email support@clay.com from the email address you use to log in to Clay? Thank you so much.
Mille B.
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As per my past experiences, In most cases, being locked out of a client workspace is tied to permissions, seat changes, or billing status. I’d suggest checking with the workspace owner to re-invite you or verify your access, and also reaching out to Clay support so they can unblock it quickly on their end.
1
Mayato (.
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Hi Vikrant, thank you so much for sending us the email. Let me rely from there.
1
Clay Support
APP
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Hey there - just wanted to check in here to see if you needed anything else. Feel free to reply here if you do and someone will jump in to help out
Clay Support
APP
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We haven't heard back from you in a bit, so we're going to close things out here.

If you need anything else, feel free to reply back here and someone will jump in to help out!