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Troubleshooting Lead List Import Issues in Cognism on Windows PC

Avatar of Dennis V.Dennis V.
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Hello everyone, I am having problems importing a lead list that I have created in Cognism. When I import the list, several columns are pulled into one and I can't explain this. I am working with a Windows PC. Do I perhaps have to change something in the csv. settings?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Tomi F.
    Tomi F.
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    Hello Dennis! I think the issue here is that your file has semi-colon separated columns as opposed to comma separated columns. Could you try the following for me and let me know if it works? - upload the file into google sheets - download as csv from sheets - upload that csv into a clay table

  • Avatar of Dennis V.
    Dennis V.
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    Hey Tomi, it works! Thanks 🙏

  • Avatar of Channeled
    Channeled
    APP
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    Hi Dennis V.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Dennis V.!