The error you're experiencing might be due to insufficient usage limits on your OpenAI API key. For reliable use of OpenAI in Clay, you need specific token per minute (TPM) rates: 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent.
To resolve this:
1. Check your API usage tier at https://platform.openai.com/settings/organization/limits
2. Ensure your plan meets the required TPM for the services you're using
3. If needed, upgrade your OpenAI API key to a higher tier
You can find more information about usage, limits, and tiers on OpenAI's platform. If the issue persists after verifying your API key and usage limits, you may need to request human assistance for further troubleshooting.