Issue with Builtwith Integration in Clay Tables

·

Hey Team - there seems to be an issue with the Builtwith integration in our clay tables. It is saying we are out of credits, even though we still have credits in our account. Including screenshot in the thread! TYIA!

7 comments

Channeled
APP
·
·
This could be happening because BuiltWith enrichments use either our Clay-managed account (costing 2 credits per enrichment) or your own BuiltWith API key. If you're using Clay's API key but seeing an "out of credits" message, it might be that the BuiltWith integration is checking its own credit balance rather than your Clay credits. Try checking if your BuiltWith API key is properly connected in the enrichment panel, or switch to using Clay's managed account. If the issue persists, please request human assistance.
Sources: BuiltWith overview | Documentation | Clay University Credits | Documentation | Clay University
Amanda R.
·
·
Amanda R.
·
·
https://app.clay.com/workspaces/338376/workbooks/wb_bfDAnEn37Djn/tables/t_jiaFXX7XjPnH/views/gv_vsgWRtMiadCj
Mark L.
·
·
Hey, thanks for sharing this. We've got the team looking into it, and will report back when repaired!
Amanda R.
·
·
Mark L. Thank you so much!
Mark L.
·
·
We're back in business. You should have better luck when you next run those BuiltWith cells. Apologies for the interruption here, and thanks again for reporting it to us. I'll tentatively mark this closed for now. But keep in touch if you hit other roadblocks – any reply will re-open and we can dive back in.
Amanda R.
·
·
Thank you Mark L. !