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Assistance Needed for Monitor Job Changes Function Issue
Hello. I need some help with Monitor for job changes function. It doesn't catch test signal. Can you help me with that, please?
This might be happening because of how the job change tracking works differently for historical vs. future changes:For testing purposes, you need to understand two key scenarios:1. To check historical changes: Include both the "Person LinkedIn URL" AND "Company LinkedIn URL" columns. The system will generate a job change event if the person's current company differs from the provided company URL. 2. To track future changes: Only include the "Person LinkedIn URL" column (without the Company LinkedIn URL). This will monitor any new job changes from the moment you create the signal.If you're not seeing your test signal, make sure you're using the correct setup based on whether you're testing historical or future changes. Source: Track Job Changes
Oleh D.··Need to talk to agent, please
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
- Oleh D.··
I've created signal, then I added my Linkedin profile in ther source table and changed my job in my profile. But there is no signal in the table
Bruno R.··Hi Oleh, thanks for reaching out. Taking a look at this now! You can learn about what workflows you can build with this signal here. Some context on how to set this feature up: * If you only provide a Person LinkedIn Url column, we will track that list of people for any future job changes from the moment you create the Signal * IF you provide a Company LinkedIn Url (optional) column, we will do an initial historical check against the companies you provided. So e.g. if you say that Person X was at Company A, we will do a historical check to see if they're still in Company A, and if not, we will produce a Job Change event, regardless of when they started their current job. The use case for this is if customers want to check if their current data (e.g. from their CRM) is still up to date. There are likely no job change signals that have been picked up by your table yet, if you set up the table with the first setup mode I described above!
- Oleh D.··
OK, thank you for explanation. But why it didn't react for new job change in my personal account? Is there any timeframe for reaction?
- Oleh D.··
And with initial historical check setup mode will it be active for the future changes?
- Bruno R.··
To run a historical check you can provide the company linkedin url at setup - for other updates there will likely be some time associated with processing the job change event where the trigger will not be immediate.
- Oleh D.··
I ran test and got this error. Could you help with that, please?
- Bruno R.··
Hi Oleh, this is just a test and it's expected to generate an error because it's not referencing the people table you set up your people search on. It's referencing a sample table which we have put in place to show you how the signal would work when an actual job change event is picked up by the feature.
- Oleh D.··
OK, and I ned to set up a notification from Clay to HUbspot if there is job change. Is there any way to set it up if there is no changes at the moment?
- Oleh D.··
I assume to run more realistic test I need to change job in on of the profiles listed on the source table, right?
- Bruno R.··
Do you mind sending the link to the hubspot records table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1733863500&signature=ce473c063917a91ef3d86f7db11d4772631ca06f930d7d1d4a0b6e5424b7c41e&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSj0AJQT2BKsam%2FhVPs5Dg%3D%3D%0A
- Oleh D.··
Sorry?
- Bruno R.··
Can you send me the url to the table where you're storing your hubspot records in so I can walk you through how you can set up the signals processing job here?
- Bruno R.··
Hey Oleh, I went ahead and recorded this video to show you how to set this up: https://www.loom.com/share/58502eccf3be4d9db9bcde8be1a845ff?sid=1d4d87b3-2a5a-41a9-bbfa-3a7188e4fab8
- Oleh D.··
Thank you for your video! JUst one more question: if I add a LInkedin profile manuallly to my source table and change currunt job in that profile, will it trigger the flow?
- Bruno R.··
Yes the timing won't be immediate but this should work as long as you store the linkedin URL for the lead you're tracking the job change instance for here.
- Oleh D.··
OK, will try. Thank you.
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
- Oleh D.··
Hey. Idk, but my test didn’t work 🫤
Bo (.··Oleh - Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1733958900&signature=f4410f25f09c6df42bfc8fcab1411eebf59cd93083728e684229af10aab4fa82&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSj1A58f2BKsam%2FhVPurww%3D%3D%0A
- Oleh D.··
Sure. Here is my source table https://app.clay.com/workspaces/292476/tables/t_C2tCFyk77rhe/views/gv_7eED82BK5oB9 and here is my Job Change Events table https://app.clay.com/workspaces/292476/tables/t_gyrDzAs4zAWB/views/gv_Uk4YH7UWt4W4 Actually I addded my personal account (row 181 in the source table), launched monitoring and then added new test job in my LInkedin profile. But there is no update in Job Change Events table even after 24 hors
Hey there Oleh thanks for reaching out, jumping in for Bo, one thing to note about our Signal changes, is that the data is coming from our providers who may not necessarily update this data on a daily basis, this is why it can take some time for the updated data to appear inside of the tables.
- Oleh D.··
Hey! Is there any approx timeframe for data update?
- Bo (.··
In the column settings you will see when it last ran but I'm seeing here that you didn't specify historical check so it's only going to be from this day moving forward. Meaning you'll need to wait till someone changes jobs from that list. Have you spotted any that made the switch or ? https://downloads.intercomcdn.com/i/o/w28k1kwz/1295232199/a07b4253af49dda0cfd488e49c02/CleanShot+2024-12-12+at+_23zA5ojNy7%402x.png?expires=1734032700&signature=70a863280efd47388bbdcf6a3ab4312f44fcbfeaae3cef5df812c25326384018&req=dSIuE8t9n4BWUPMW1HO4zZdSGSGmbMqrYTABg0%2FM0vo2G9hRKdMFo%2BITkg5t%0AbzU6%0A
- Oleh D.··
Actually that’s what I’m talking about. I set up monitoring for future changes and AFTER that I changed job in my profile. So I suppose it should react on this change
- Bo (.··
Not really since the job change detection isn't directly tied to LinkedIn - we work with data providers who handle the monitoring and updates. They're usually pretty quick with updates, but there isn't a specific timeframe I can promise. Our enterprise customers rely on this system and it works well for them. Let me know if you have any other questions about how the job change tracking works!
- Oleh D.··
Ok, thank you for explanation. How can I get test data to set up pushing update to Hubspot? Like name, new job title, new company name, new email, new phone? I’m going to ise HTTP API but I need at least one row with test data to set up
- Bo (.··
- Oleh D.··
OK, will try this option. Thank you!