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Why can't I access the "write email" function under the action button?

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Why can't I access the "write email" function under the action button?

  • Avatar of Channeled
    Channeled
    APP
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    The "write email" function has been moved to a more convenient location. You can now access it through the "Actions" menu by selecting "Draft Email". This change was made to improve the composition experience and set the foundation for future enhancements. To use this feature: 1. Click on the "Actions" menu 2. Select "Draft Email" The new sidebar location offers benefits like: ** Using AI Snippets with the forward slash command ** Previewing drafts across multiple rows We encourage you to try out the new location for a better email drafting experience.

  • Avatar of Channeled
    Channeled
    APP
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    Is that what you were looking for?

  • Avatar of Pablo
    Pablo
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    I can't find it there. It's not showing up at all

  • Avatar of Channeled
    Channeled
    APP
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    I apologize for the confusion. The "write email" function has been renamed and relocated. It's now called "Draft Email" and can be found in the "Actions" menu. Here's how to access it: 1. Click on the "Actions" menu 2. Look for and select "Draft Email" This change was made to improve the email composition experience. The new sidebar location offers benefits like using AI Snippets with the forward slash command and previewing drafts across multiple rows. If you're still unable to find the "Draft Email" option, there might be an issue with your account or the app. In that case, please request human assistance by clicking on "Talk to a person" for further help.

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    Channeled
    APP
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    Was that helpful?

  • Avatar of Pablo
    Pablo
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    I can't find the draft email under actions either

  • Avatar of Channeled
    Channeled
    APP
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    I apologize for the confusion. It seems there might be an issue with your account or the app. The "Draft Email" option should be available under the "Actions" menu. Here's what you can try: 1. Refresh your browser and check again. 2. Make sure you're using the latest version of our app. 3. Clear your browser cache and cookies, then log in again. If you still can't find the "Draft Email" option, there may be a technical issue. In this case, please request human assistance by clicking on "Talk to a person" for further help. They'll be able to investigate your specific account and provide a solution.

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    Channeled
    APP
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