Troubleshooting Findymail API Key Verification Errors

Niklas · 2025-02-13 05:40:00.259304+00

Have an issue with findymail. I always get this error “Could not verify the Findymail API key. Please check the key and try again.” Key is working and 1700 Credits left

Troubleshooting Findymail API Key Verification Errors | Clay

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Niklas
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This error typically indicates an issue with how the API key is entered rather than with the credits or key validity. Here's how to resolve it: 1. Double-check that you've copied the entire API key exactly, as even a single missing character can trigger this error. 2. Make sure you're on a paid plan (Starter, Explorer, or Pro), as using your own Findymail API key is not accessible on the free plan. 3. Try re-entering your API key in the enrichment panel when selecting your account.If you need to find your Findymail API key again, you can follow the instructions in Findymail's documentation at https://app.findymail.com/docs/. Source: Findymail integration overview | Documentation | Clay University
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Is that what you were looking for?
Niklas
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I already created a new API key and the new one also not working
Niklas
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And the key worded before. Didn’t change anything
Channeled
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Since you're experiencing issues even with a new API key, here are the key points to verify: 1. Confirm you're on a paid Clay plan (Starter, Explorer, or Pro), as using your own Findymail API key is not available on the free plan. 2. When entering the API key: • Make sure you've copied the entire key exactly • Double-check for any accidental spaces or missing characters • Re-enter the key carefully in the enrichment panel when selecting your accountIf you've verified these steps and are still experiencing issues, please ask for a human agent to help troubleshoot your specific case. Source: Findymail integration overview | Documentation | Clay University
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Niklas
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Issue was an findymails side, They solved it - thanks a lot!
1
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Hi Niklas! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Niklas
·
·
Loading attachments
Channeled
APP
·
·
This error typically indicates an issue with how the API key is entered rather than with the credits or key validity. Here's how to resolve it: 1. Double-check that you've copied the entire API key exactly, as even a single missing character can trigger this error. 2. Make sure you're on a paid plan (Starter, Explorer, or Pro), as using your own Findymail API key is not accessible on the free plan. 3. Try re-entering your API key in the enrichment panel when selecting your account.If you need to find your Findymail API key again, you can follow the instructions in Findymail's documentation at https://app.findymail.com/docs/. Source: Findymail integration overview | Documentation | Clay University
Channeled
APP
·
·
Is that what you were looking for?
Niklas
·
·
I already created a new API key and the new one also not working
Niklas
·
·
And the key worded before. Didn’t change anything
Channeled
APP
·
·
Since you're experiencing issues even with a new API key, here are the key points to verify: 1. Confirm you're on a paid Clay plan (Starter, Explorer, or Pro), as using your own Findymail API key is not available on the free plan. 2. When entering the API key: • Make sure you've copied the entire key exactly • Double-check for any accidental spaces or missing characters • Re-enter the key carefully in the enrichment panel when selecting your accountIf you've verified these steps and are still experiencing issues, please ask for a human agent to help troubleshoot your specific case. Source: Findymail integration overview | Documentation | Clay University
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Niklas
·
·
Issue was an findymails side, They solved it - thanks a lot!
1
Channeled
APP
·
·
Hi Niklas! This thread was recently closed by our Support team. If you have a moment, please share your feedback: