Support Needed for Clay Table Mobile Number Issue | Clay

Support Needed for Clay Table Mobile Number Issue

Hi support, i have an issue with my clay table. the enrichment is finding mobile numbers but the end output is not the correct value. please help

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To improve the accuracy of mobile number enrichment in your Clay table, consider these key points: 1. Make sure you're providing complete and correct input data: • Use full URLs including https:// for social profiles • LinkedIn Sales Navigator links are not supported • Include as many optional fields as possible (company name, domain, etc.) to increase accuracy 2. Consider implementing a waterfall enrichment strategy, which searches across multiple providers sequentially until finding a valid match. This approach typically triples data coverage and quality. If you're still experiencing issues with incorrect values after implementing these suggestions, please ask for human support to investigate your specific table setup.
Sources: Clay enrichments integration overview | Documentation | Clay University Clay Waterfall: maximize your coverage of contact info | Clay.com
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Hi Dan R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Dan R.
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my data was correct, the output was incorrect
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There could be a few reasons for incorrect mobile number outputs in your table: 1. The phone number might need normalization to ensure proper formatting. You can use Clay's built-in phone number normalization tool to standardize the format, which helps with accuracy. 2. For non-US numbers, a country code is required to ensure accuracy. Make sure you've specified the correct country code if dealing with international numbers. 3. For the input data, remember that: • URLs must include the full address with https:// • LinkedIn Sales Navigator links are not supported • You can use either a social URL or email address as input To verify the accuracy of phone numbers, you can use the ClearoutPhone integration to validate if the numbers are active and check their line type (mobile vs. landline).
Sources: Find Mobile Number & Social URLs with Clay Enrichments Clay formatters overview | Documentation | Clay University ClearoutPhone integration overview | Documentation | Clay University Data Cleaning + Normalization [Automated Outbound] - Clay University
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