Issue with Table Cells in 'Queued' Status for 30 Minutes

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Hi there, It has been 30 minutes and I am still waiting for some cells be enriched in this table. I see ‘queued’ across multiple rows/various integrations. Any idea what’s going on? Many thanks! 🙏

51 comments

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Clay
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When cells are stuck on "queued" status, try a hard refresh first: - Mac: Cmd + Shift + R - Windows: Ctrl + Shift + R If the hard refresh doesn't work and the Stop Update button isn't active, the columns are likely stuck. Click the column header and select Force Rerun Column to reset and get things moving. This "queued" issue often happens when columns are changed multiple times, updated, or runs are stopped midway. Performance can also be affected with larger tables or multiple actions running simultaneously.
Clay
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Hi Igor! I can jump in here and take a look.
Clay
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Hi Igor, I went into your table, and I was able to run the first row in the waterfall. It could be that your table is turned off. Try running the second row, and this should pop up.
(58 kB)
Clay
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Let me know if you need additional help and if this works!
Igor
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Sorry, but it doesn’t work for me
Igor
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The enrich company column has been stuck for some time
Igor
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Yet, for this table the ‘auto-update’ is turned on. Hence, I doubt you’ve stated the correct reason
Clay
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Thanks for the followup! To clarify, you are trying to run the find phone numbers waterfall?
Clay
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Thank you so much for your patience!
Igor
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I have included two screenshots - the ‘queued’ issue applies to both
Igor
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For the waterfall, I have tried running the first 100 rows because I don’t want to burn tons of credits. I hope this makes sense
Clay
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Yes that totally makes sense! I see the screenshots now
Clay
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Were you able to fix something on your end? I saw the waterfall working.
Igor
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I don’t see the waterfall working unfortunately. Both waterfalls are stuck
Igor
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I ‘asked’ for phone numbers for first 100 contacts. I got one results ie. the one you ran