Clay workspace not loading - troubleshooting required

Matt Redler (Za-zu) · 2024-02-11 18:48:03.816338+00

my clay workspace is failing to load

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· Sorted by Oldest

Matt Redler (Za-zu)
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working now — was struggling for about 10min. prob should check logs
Matt Redler (Za-zu)
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CSVs are not uploading tho. frozen here
Matt Redler (Za-zu)
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getting erros while deduping too. something wrong with workspace. I did just dump in a lot of data to start running, but I’d expect Clay to Queue so that its able to handle
Matt Redler (Za-zu)
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this issue is preventing me from making smart use of Clay Credits that expire tomorrow, so if this isn’t fixed today (expected ofc, as its weekend) — i ask that our workspace be topped up with these credits
Matt Redler (Za-zu)
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ie I have deduping to do to prevent bad unnecessary credit burns and I’m not able to
Yash Tekriwal (Clay)
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Matt Redler (Za-zu) we’re working on it! https://clayrunhq.slack.com/archives/C025KSBLPGX/p1707687446809849 we’ll post a message and tag you as soon as it’s back up 👍🏽
✔️1
Clay Team
APP
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Hey Matt, let me know if you still need help with anything here but it should be back up and running now :)Just a few things that the team will fix soon (very likely tomorrow) related to the post by Yash in the Announcements channel, but overall Clay should work fine.

Matt Redler (Za-zu)
·
·
working now — was struggling for about 10min. prob should check logs
Matt Redler (Za-zu)
·
·
CSVs are not uploading tho. frozen here
Matt Redler (Za-zu)
·
·
getting erros while deduping too. something wrong with workspace. I did just dump in a lot of data to start running, but I’d expect Clay to Queue so that its able to handle
Matt Redler (Za-zu)
·
·
this issue is preventing me from making smart use of Clay Credits that expire tomorrow, so if this isn’t fixed today (expected ofc, as its weekend) — i ask that our workspace be topped up with these credits
Matt Redler (Za-zu)
·
·
ie I have deduping to do to prevent bad unnecessary credit burns and I’m not able to
Yash Tekriwal (Clay)
·
·
Matt Redler (Za-zu) we’re working on it! https://clayrunhq.slack.com/archives/C025KSBLPGX/p1707687446809849 we’ll post a message and tag you as soon as it’s back up 👍🏽
✔️1
Clay Team
APP
·
·
Hey Matt, let me know if you still need help with anything here but it should be back up and running now :)Just a few things that the team will fix soon (very likely tomorrow) related to the post by Yash in the Announcements channel, but overall Clay should work fine.