Issue with SureConnect Charging 4K Clay Credits Without Running

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Hi there, what’s going on with SureConnect? It charged me almost 4k clay credits but havent ever run.

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SureConnect results typically take 2-3 hours to return, with a maximum wait time of up to one business day.If you've been charged credits but haven't received results, please note that if a provider charges us for an API call, we will charge Clay credits for that call. However, if SureConnect is unable to deliver valid data, those credits will be refunded back to your account. Sources: SureConnect integration overview | Clay University What happens if one of your providers doesn't return valid data? - FAQ | Clay.com SureConnect x Clay integration | Clay.com
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Hi Anton P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
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SureConnect results typically take 2-3 hours to return, with a maximum wait time of up to one business day.If you've been charged credits but haven't received results, please note that if a provider charges us for an API call, we will charge Clay credits for that call. However, if SureConnect is unable to deliver valid data, those credits will be refunded back to your account. Sources: SureConnect integration overview | Clay University What happens if one of your providers doesn't return valid data? - FAQ | Clay.com SureConnect x Clay integration | Clay.com
Channeled
APP
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Hi Anton P.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: