Troubleshooting Automated Smartlead Campaign Additions for New Leads

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I have an automated smartlead "add lead to campaign" enrichment. The enrichment successfully updates any existing leads in the campaign but does not add new ones. The cell returns a successful run but is labelled "Could not add lead". I can open the cell and retrieve the run details, but there is no obvious reason for why it failed.

4 comments

Channeled
APP
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There are three common reasons why your SmartLead leads might not be added despite showing a successful run: 1. Duplicate Protection: If "Allow Duplicates" is turned off in your settings, the system won't add duplicate leads across campaigns. 2. Blocked Lead Status: If the leads are already blocked in your account, they won't be processed. 3. Account Limit: If you've reached your account's lead limit, new leads cannot be added until the limits are increased.To resolve this, you can: ** Check if you need to enable "Allow Duplicate Leads Across Campaigns" in your enrichment settings ** Verify the lead's status isn't blocked * Review your account's lead limit Sources: Smartlead integration overview | Documentation | Clay University Add Lead to Campaign with Smartlead.ai
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Vish C.
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fixed thank you
Channeled
APP
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Glad to hear it's fixed! Let me know if you need anything else.
Channeled
APP
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Hi Vish C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: