Trouble Logging into Clay Account with Google Sign-In After Company Name/Domain Change. Need Assistance.

I have an account with Clay, sign in is under my Google Acct, prob is we did a company name/domain change so old domain forward to the new Can’t get logged in Please assist

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8 comments

John O.
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This is the email address my acct is under, john@tradegamz.com Sign in was set up with Clay from this google acct My new domain/email is john@careerpathway.com How can I get logged into my acct? Thx
Clay Team
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Hi John O., to clarify -- would you like to change your account email from john@tradegamz.com to john@careerpathway.com?
John O.
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Yes or allow me to login not through Google, either way is fine by me I just need in my account
Clay Team
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Hey John, sorry for the delay!! Happy to help... we can make the switch for you, do you want to delete the new workspace created with the new email and keep the old and new address?
John O.
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I’d prefer I am able to login w my same login info john@tradegamz.com And create a new password and not us google login if that is possible Don’t want to risk losing all my stuff :)
Arturo O.
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Sure thing, John! I'll confirm once you can process the request
Arturo O.
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John O., I made the switch to password now. What you have to do is log out, click on forgot password to get an email, follow the steps to create a new one then use it to log in.
John O.
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Perfect, worked, thx so much