Credits*
Credits*
Credits*
Clay credits are the currency used to run data enrichment actions in our platform. Here's what you need to know: Basic Overview: Most actions are either free or cost 1-2 credits ** Credit costs vary depending on the data provider and type of data ** Credits are allocated monthly or annually based on your planWhat's Free vs. Paid: Free actions include: • List building/prospecting • Data cleaning • CRM integrations • HTTP/API actions • Using your own API keysCredit Costs Example: Email lookups: 2 credits with providers like Prospeo or Hunter.io ** Mobile numbers: Can range from 2-25 credits depending on the providerManaging Credits: View remaining credits in Settings > Plans and Billing ** Purchase additional credits through Plans and Billing > Purchase Credits * Unused monthly credits roll over (capped at 2x your monthly limit)To make the most of your credits, you can connect your own API keys for data providers to use their services without spending Clay credits. Sources: Clay credits overview | Documentation | Clay University FAQ | Clay.com Credits Calculator | Clay.com Purchase Credits and View Amount of Credits Left for the Month
I want to check credit usage history
As I see many unnecessary deductions
Currently, Clay offers limited options to view credit usage history: 1. For individual column usage: • Right-click on a column • Select "Run Info" • You'll see a summary of credits spent on that specific column to dateUnfortunately, automatic table-wide credit spend reports are not yet available, though this feature is being developed.To check your current credit balance: 1. Go to Settings > Plans and Billing 2. Your remaining credits will be displayed under your plan Sources: How Clay Credits Work Credits Calculator | Clay.com Purchase Credits and View Amount of Credits Left for the Month
To prevent and address unnecessary credit deductions, here are some key steps you can take: 1. Check Individual Column Usage: • Right-click on any column • Select "Run Info" to see credits spent on that specific column 2. Prevent Unintended Auto-Updates: • Turn off auto-update by clicking the three-dot icon beside your table name • Select the auto-update option to disable it • Test enrichments on a few rows before updating entire tables 3. Optimize Your Credit Usage: • Use conditional runs to filter leads before enriching • Set up AI formulas to enrich only contacts meeting specific criteria • Qualify leads before running enrichment actions 4. Use Waterfall Feature Efficiently: • Waterfalls only charge credits for providers that successfully find data • Most actions that don't return results won't consume creditsIf you believe you received invalid data, note that credits are refunded when providers are unable to deliver valid data. Sources: Guide: Ways to save Clay credits | Documentation | Clay University Waterfall How Clay Credits Work
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hi Palash, thanks for getting in touch. It sounds like you have questions on credit usage in your workspace? I'm curious to know what you'd like to learn more about, any issues you're seeing, etc.. Let me know!