Claygent Cells Timing Out: Need Urgent Assistance with Performance Issues

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claygent cells keeps on timing out - we’re currently using 4.o mini, it’s been working smoothly until about 2 days ago. We tried using 4.1 mini as suggested and removed the cost setting and still wont run smoothly. It’s happening across multiple accounts (tables) need help asap please Clay S.

2 comments

Clay
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Try these troubleshooting steps for your Claygent timeout issues: 1. Hard refresh your browser: ** Mac: Command + Shift + R (Chrome/Firefox) or Option + Command + E (Safari) ** Windows: Ctrl + Shift + R 2. Force restart stuck columns: ** Click the column header of the queued Claygent column ** Hover over "Run column" in the dropdown ** Select "Force" to jump start the column ** No additional charges apply for re-running 3. Check your OpenAI API key: Verify your API key is correct at OpenAI API Keys. If you see yellow warnings, your account may have low limits - consider upgrading your OpenAI tier for better performance. Performance issues often occur with larger tables or when multiple actions run simultaneously. If these steps don't resolve the timeouts across your accounts, request human assistance by clicking "Talk to a person."
Channeled
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