Troubleshooting: Leads not Adding to SmartLead Campaign

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🧵 Any idea why the leads are not getting added to the smartlead campaign?

· Sorted by Oldest

Eoin C.
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https://app.clay.com/workspaces/95273/tables/t_G2eycvfECtyO/views/gv_WgULhEcw2UZe
Eoin C.
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See the last 15-20 rows
Eoin C.
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Can seem to find an error log
Clay Team
APP
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Hi Eoin, thanks for getting in touch! can you check if your smartlead campaign has exceded the capacity?
Eoin C.
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Hi Juan - what do you mean by exceeded capacity?
Eoin C.
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It's a brand new campaign and just has one test lead in there so far
Eoin C.
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The recent leads seem to have been added but some still fail which is odd. Could be a couple of different things but just looking to see if I can get the smartlead error response somewhere?
Preeti M.
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Have you checked to make sure they are not already in another campaign on SmartLead?
Eoin C.
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Yeah - wasn't that issue, but it seems to have gone away now

Eoin C.
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https://app.clay.com/workspaces/95273/tables/t_G2eycvfECtyO/views/gv_WgULhEcw2UZe
Eoin C.
·
·
See the last 15-20 rows
Eoin C.
·
·
Can seem to find an error log
Clay Team
APP
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·
Hi Eoin, thanks for getting in touch! can you check if your smartlead campaign has exceded the capacity?
Eoin C.
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·
Hi Juan - what do you mean by exceeded capacity?
Eoin C.
·
·
It's a brand new campaign and just has one test lead in there so far
Eoin C.
·
·
The recent leads seem to have been added but some still fail which is odd. Could be a couple of different things but just looking to see if I can get the smartlead error response somewhere?
Preeti M.
·
·
Have you checked to make sure they are not already in another campaign on SmartLead?
Eoin C.
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Yeah - wasn't that issue, but it seems to have gone away now