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Troubleshooting: Leads not Adding to SmartLead Campaign

Avatar of Eoin C.Eoin C.
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🧵 Any idea why the leads are not getting added to the smartlead campaign?

9 comments

  • Avatar of Eoin C.
    Eoin C.
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    See the last 15-20 rows

  • Avatar of Eoin C.
    Eoin C.
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    Can seem to find an error log

  • Avatar of Clay Team
    Clay Team
    APP
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    Hi Eoin, thanks for getting in touch! can you check if your smartlead campaign has exceded the capacity?

  • Avatar of Eoin C.
    Eoin C.
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    Hi Juan - what do you mean by exceeded capacity?

  • Avatar of Eoin C.
    Eoin C.
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    It's a brand new campaign and just has one test lead in there so far

  • Avatar of Eoin C.
    Eoin C.
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    The recent leads seem to have been added but some still fail which is odd. Could be a couple of different things but just looking to see if I can get the smartlead error response somewhere?

  • Avatar of Preeti M.
    Preeti M.
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    Have you checked to make sure they are not already in another campaign on SmartLead?

  • Avatar of Eoin C.
    Eoin C.
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    Yeah - wasn't that issue, but it seems to have gone away now