Anyone from Clay that could DM me directly?

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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mark L.
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Hi Peter, we'll need to keep our troubleshooting open and visible to the entire team rather than in private DMs. I'd appreciate if you can share any details here. I understand you may need a more private channel, though, so consider using the chat feature within the app, or sending an email to support@clay.com instead.
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.