Join the Community

Troubleshooting 404 Error in Ocean.io Domain Exclusion Process

·

·

Hey team, I keep getting the same 404 error when trying to exclude domains I have already found using the Ocean.io company lookalike finder. Am I doing something wrong? Every time I enter "/" to add a column, the error comes up. https://app.clay.com/workspaces/438554/workbooks/wb_qeFtMaUnTrys/tables/t_gE8NqwqhyDfJ/views/gv_GAagui3RRc99

12 comments

Channeled
APP
·
·
To properly exclude domains in the company lookalike finder, you should: 1. Use commas to separate multiple domains in the "Domains to Exclude" field rather than using "/"For a more structured approach to excluding companies, you can also: 1. Go to "Add Table" > select "Find Companies" 2. Use the dedicated "Exclude" section to select an existing table as an exclusion source 3. Choose your matching criteria (like domain)This will automatically exclude matches from your reference table. Sources: Find Lookalike Companies with Ocean.io with Ocean.io Enhanced table exclusions, simplified email sequencers, Notion integration, Google Docs integration, and more! Find Company overview | Documentation | Clay University
Channeled
APP
·
·
Was that helpful?
Daniel A.
·
·
Already did that
Channeled
APP
·
·
Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniel A.
·
·
Please let me talk to a human
Mark L.
·
·
Hey Daniel, thanks for letting us know about this. Do you see that error immediately when typing a / slash? Or after entering the column you have in mind? I'd also like to know which specific column, so I can try to replicate this. So far, I'm not seeing the same error. I'm sure we can get to the bottom of it.
Daniel A.
·
·
Immediately after typing a slash
Daniel A.
·
·
I want to use the column of lookalikes already found in the existing table as the exclusion
Daniel A.
·
·
Mark L. ?
Daniel A.
·
·
Could it be because I don’t have pro and or don’t own the ocean io API?
Daniel A.
·
·
Can anyone assist me?
Channeled
APP
·
·
Hi Daniel A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: