hello the emails on instantly have no spaces or breaks when sending from clay to instantly. why ?
The issue you're experiencing with emails sent from Clay to Instantly lacking spaces or breaks is likely due to formatting. To resolve this, you'll need to apply HTML formatting to your text before sending it to your email sequencer. Here's a quick guide: 1. Use a formula in Clay to add HTML tags for line breaks and paragraphs. 2. Save the formatted result as a new column or within a nested object. 3. Re-link this formatted result in your Instantly enrichment. 4. Re-export the data to Instantly. 5. In Instantly, activate the HTML editor to review and ensure the formatting is applied correctly. If you need more detailed instructions on how to format your text with line breaks and paragraphs, let me know, and I can provide step-by-step guidance.
does the test email look good? i think in the instantly inbox you might see it this way but actually the emails might have spaces intact. def would double check but this is my hunch
Your hunch is likely correct. The test email in the Instantly inbox might appear without spaces, but the actual emails sent to recipients should have the proper formatting intact. To ensure this: 1. Apply HTML formatting to your text in Clay before sending to Instantly. 2. Use HTML tags for line breaks ( ) and paragraphs (<p> ). 3. Save the formatted text as a new column or nested object in Clay. 4. Re-link this formatted result in your Instantly enrichment. 5. Re-export the data to Instantly. 6. In Instantly, use the HTML editor to review the formatting. If you need further assistance, you can request human help by clicking on "Talk to a person" in this chat.
The discrepancy between how the email looks in Clay and in Instantly could be due to HTML formatting issues. Here's what might be happening: 1. Clay may be displaying the raw text without interpreting HTML tags. 2. Instantly might be interpreting the HTML differently or stripping some formatting. To resolve this: 1. Use HTML tags for line breaks (<br> ) and paragraphs (<p> ) in Clay. 2. Save the formatted text as a new column or nested object. 3. Re-link this formatted result in your Instantly enrichment. 4. Re-export the data to Instantly. 5. In Instantly, use the HTML editor to review and ensure correct formatting. If you need further assistance, you can request human help by clicking on "Talk to a person" in this chat.
the test email didn't have spaces either? def weird
added me to the sequence
waiting for the email now
The formatting issue you're experiencing with emails sent from Clay to Instantly is likely due to HTML formatting not being properly applied. To fix this: 1. Use HTML tags for line breaks (<br> ) and paragraphs (<p> ) in Clay. 2. Create a formula in Clay to add these HTML tags to your text. 3. Save the formatted result as a new column or nested object. 4. Re-link this formatted result in your Instantly enrichment. 5. Re-export the data to Instantly. 6. In Instantly, use the HTML editor to review and ensure correct formatting. If you need step-by-step guidance on formatting your text with line breaks and paragraphs, let me know. If you still encounter issues after trying these steps, you can request human assistance by clicking on "Talk to a person" in this chat.
The issue with emails lacking spaces or breaks when sent from Clay to Instantly is likely due to HTML formatting not being properly applied. To fix this: 1. Use HTML tags for line breaks (<br> ) and paragraphs (<p> ) in Clay. 2. Create a formula in Clay to add these HTML tags to your text. 3. Save the formatted result as a new column or nested object. 4. Re-link this formatted result in your Instantly enrichment. 5. Re-export the data to Instantly. 6. In Instantly, use the HTML editor to review and ensure correct formatting. If you need more detailed instructions or continue to experience issues, you can request human assistance by clicking on "Talk to a person" in this chat.
looks like it is going this way indeed
To fix the issue with emails lacking spaces or breaks when sent from Clay to Instantly, try these steps: 1. Use HTML tags for formatting in Clay: • Add <p> at the start and </p> at the end of each paragraph • Insert <br> at the end of each line for line breaks 2. Create a formula in Clay to add these HTML tags automatically 3. Save the formatted result as a new column or nested object 4. Re-link this formatted result in your Instantly enrichment 5. Re-export the data to Instantly 6. In Instantly, use the HTML editor to review and ensure correct formatting If the issue persists, consider using Clay's "Remove Extra Whitespace from Text" formatter to clean up the text before applying HTML tags. If you still need help, request human assistance by clicking on "Talk to a person" in this chat.
html setting in instantly ?
To resolve the issue with emails lacking spaces or breaks when sent from Clay to Instantly, try these steps: 1. Use HTML tags for formatting in Clay: • Add <p> at the start and </p> at the end of each paragraph • Insert <br> for line breaks 2. Create a formula in Clay to add these HTML tags automatically 3. Save the formatted result as a new column or nested object 4. Re-link this formatted result in your Instantly enrichment 5. Re-export the data to Instantly 6. In Instantly, use the HTML editor to review and ensure correct formatting Additionally, try using Clay's "Remove Extra Whitespace from Text" formatter to clean up the text before applying HTML tags. If you still need help after trying these steps, request human assistance by clicking on "Talk to a person" in this chat.
Instantly's custom fields support HTML and newlines. To fix formatting issues with emails sent from Clay to Instantly: 1. Use HTML tags in Clay for formatting: • Add <p> at the start and </p> at the end of paragraphs • Insert <br> for line breaks 2. Create a formula in Clay to add these HTML tags automatically 3. Save the formatted result as a new column or nested object 4. Re-link this formatted result in your Instantly enrichment 5. Re-export the data to Instantly 6. In Instantly, use the HTML editor to review and ensure correct formatting If you need more help after trying these steps, request human assistance by clicking on "Talk to a person" in this chat.
can convert to html in clay using formulas then push to instantly and yeah use html setting in the sequence.
i tried that but the <p> and <br> showed up in instantly emails in that case 😞
To convert text to HTML in Clay using formulas and use the HTML setting in Instantly: 1. In Clay, create a new formula column. 2. Use Clay's AI formula feature to add HTML tags. For example: "Add html formatting '<p> ' before every paragraph and '</p> ' after every paragraph break from this column: /Description" 3. Review the formatted text to ensure <br> and <p> tags are correctly applied. 4. Save the formula by clicking "Output is correct". 5. Re-link this formatted result in your Instantly enrichment. 6. Re-export the data to Instantly. 7. In Instantly, activate the HTML editor to review and ensure correct formatting. If you need more help after trying these steps, request human assistance by clicking on "Talk to a person" in this chat.
To prevent HTML tags from showing up in emails sent from Clay to Instantly: 1. Use Clay's AI formula feature to add HTML tags automatically. 2. Create a new formula column in Clay. 3. Use this formula: "Add html formatting '<p> ' before every paragraph and '</p> ' after every paragraph break from this column: /YourColumnName" 4. Review the output to ensure tags are correctly applied. 5. Save the formatted result as a new column. 6. Re-link this formatted result in your Instantly enrichment. 7. Re-export the data to Instantly. 8. In Instantly, make sure to use the HTML editor and enable HTML formatting for your email sequence. If you still encounter issues, request human assistance by clicking on "Talk to a person" in this chat.
To prevent HTML tags from showing up in emails sent from Clay to Instantly: 1. In Clay, use a formula to add HTML tags to your text. 2. Create a new formula column. 3. Use this formula: "Add html formatting '<p> ' before every paragraph and '</p> ' after every paragraph break from this column: /YourColumnName" 4. Review the output to ensure tags are correctly applied. 5. Save the formatted result as a new column. 6. Re-link this formatted result in your Instantly enrichment. 7. Re-export the data to Instantly. 8. In Instantly, make sure to use the HTML editor and enable HTML formatting for your email sequence. If you still encounter issues after trying these steps, request human assistance by clicking on "Talk to a person" in this chat.
To prevent HTML tags from appearing as plain text in emails sent from Clay to Instantly: 1. In Clay, create a formula column to add HTML tags. 2. Use this formula: "Add html formatting '<p> ' before every paragraph and '</p> ' after every paragraph break from this column: /YourColumnName" 3. Review the output to ensure tags are correctly applied. 4. Save the formatted result as a new column. 5. Re-link this formatted result in your Instantly enrichment. 6. Re-export the data to Instantly. 7. In Instantly, make sure to use the HTML editor and enable HTML formatting for your email sequence. If you still encounter issues after trying these steps, request human assistance by clicking on "Talk to a person" in this chat.
Garo A. - i tested with my colleague in our sequence - and I think it's a bug on the sent outbox side of things in instantly - cuz in the wild - the email looks good: https://www.loom.com/share/1d4a87901e0544c29c84116e2a07ba37?sid=9920cb4d-e342-443e-9f8a-03a6a67e5c81
Based on the information provided, it's possible that the issue you're experiencing is related to how Instantly displays emails in the sent outbox, rather than an actual formatting problem with the emails themselves. Here's what we know: 1. Instantly's custom fields support HTML and newlines. 2. The correct process for adding HTML formatting in Clay involves using formulas to add HTML tags. 3. Sometimes, issues with Instantly can be resolved by performing a hard refresh in your browser. Given that the email looks good "in the wild," it suggests the formatting is correct, but there might be a display issue in Instantly's sent outbox. To troubleshoot further, you could try: 1. Performing a hard refresh of your Instantly dashboard. 2. Double-checking the HTML formatting in Clay. 3. Verifying the HTML setting in your Instantly sequence. If the issue persists, you may want to request human assistance by clicking on "Talk to a person" in this chat for more detailed troubleshooting.
^ and that was with no HTML formatting from my Clay table side of things.
just text:
The discrepancy you're seeing between the email formatting in Instantly's sent outbox and the actual delivered email is likely due to how Instantly displays emails in its interface, rather than an issue with the email itself. Instantly's custom fields support HTML and newlines, so the correct formatting is being applied when the email is sent. The "in the wild" version you're seeing is probably the accurate representation of how recipients are viewing your emails. To troubleshoot: 1. Try performing a hard refresh of your Instantly dashboard. 2. Double-check the HTML setting in your Instantly sequence. 3. If the issue persists, it may be a display bug in Instantly's sent outbox. If you need further assistance, please request human help by clicking on "Talk to a person" in this chat.
The discrepancy between how emails appear in Instantly's sent outbox and how they look when delivered is likely due to how Instantly displays emails in its interface, not an actual formatting issue. To ensure consistent formatting: 1. In Clay, use formulas to add HTML tags for formatting. 2. Create a new formula column with this structure: "Add html formatting '<p> ' before every paragraph and '</p> ' after every paragraph break from this column: /YourColumnName" 3. Review the output and save it as a new column. 4. Re-link this formatted result in your Instantly enrichment. 5. Re-export the data to Instantly. 6. In Instantly, use the HTML editor and enable HTML formatting for your email sequence. If issues persist, request human assistance by clicking on "Talk to a person" in this chat.
indeeeed, it worked 🙂 apparently you can go to the instantly inboxes and they all look good, it's a UX bug on Instantly. all works right when sending the email Anthony R.