Subscription Reset Date and Timezone Confusion: 14th or 15th in EST?

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I saw my subscription reset today (14th in EST) and I was planning to use my credits today since I thought my subscription would reset tomorrow (15th in EST). I’m in Asia right now and it says it reset on 15th. Not sure if timezones could be the issue

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13 comments

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Matthew Quan (Clay)
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Hey hey
Matthew Quan (Clay)
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I’ll check on this rn
Matthew Quan (Clay)
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hey it looks like it actually may have just refilled
Matthew Quan (Clay)
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I was about to add manually
Matthew Quan (Clay)
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sometimes there’s a bit of a delay between the charge and credits added
Jeffrey Li
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ohh wait do you mean you were gonna add the credits i had before it reset?
Matthew Quan (Clay)
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Ya i was about to, but it had just completed on its own
Jeffrey Li
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it says its 10k/10k. do you mean it should be at 14k? because i had ~4k i think before it reset
Matthew Quan (Clay)
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credits don’t rollover, they reset at the max amount each month
Jeffrey Li
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ya so i was planning to use those 4k credits today because i thought it would reset tomorrow
Jeffrey Li
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on the 15th but its the 14th right now
Matthew Quan (Clay)
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ohhh
Matthew Quan (Clay)
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I’ll dm

Matthew Quan (Clay)
·
·
Hey hey
Matthew Quan (Clay)
·
·
I’ll check on this rn
Matthew Quan (Clay)
·
·
hey it looks like it actually may have just refilled
Matthew Quan (Clay)
·
·
I was about to add manually
Matthew Quan (Clay)
·
·
sometimes there’s a bit of a delay between the charge and credits added
Jeffrey Li
·
·
ohh wait do you mean you were gonna add the credits i had before it reset?
Matthew Quan (Clay)
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Ya i was about to, but it had just completed on its own
Jeffrey Li
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it says its 10k/10k. do you mean it should be at 14k? because i had ~4k i think before it reset
Matthew Quan (Clay)
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credits don’t rollover, they reset at the max amount each month
Jeffrey Li
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ya so i was planning to use those 4k credits today because i thought it would reset tomorrow
Jeffrey Li
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on the 15th but its the 14th right now
Matthew Quan (Clay)
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ohhh
Matthew Quan (Clay)
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I’ll dm