I apologize, but I don't have access to specific support threads or their status. To get an update on your previous support inquiries, the best course of action is to request assistance from a human agent who can access and review your specific case details.
If you need further help with this, you can request to talk to a person by clicking on "Talk to a person" in this chat. A human agent will be able to look into your specific support threads and provide you with the most up-to-date information.
Is there anything else I can help you with regarding Clay's features or services?