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Troubleshooting OpenAI Rate Limits Issues in Clay

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Anyone familiar with OpenAI rate limits know how to get around this issue in Clay? I'm tier 1 so my rate limit for gpt4.1nano should be 500 RPM. Clay is not even letting me run one request, so I don't believe that im actually hitting my openai rate limit - it's flagging my api key as soon as it ingests it. Getting my rates to tier 2 might be a fix, but i need to spend $50 on openAIs API before i can get there, (was hoping clay was going to help me out). Any other suggestions?

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    It seems the issue might be related to your OpenAI API key or plan limitations rather than Clay's system. Here are some steps to resolve this: 1. Double-check your API key: Ensure it's correct and up-to-date. You can find it at https://platform.openai.com/account/api-keys. 2. Verify your usage tier: Check your API usage and limits at https://platform.openai.com/settings/organization/limits. 3. Upgrade your plan: For reliable use in Clay, you need higher token limits. Tier 1 might not be sufficient. Consider upgrading to a tier 2 API key. 4. Check TPM requirements: Ensure your plan meets the required tokens per minute (TPM) for the services you're using. If you still face issues after these steps, request human assistance for further support.

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