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Update Needed: AI Prompts Not Saving Bug Issue
anyone update on when youre gonana fix the bug of AI prompts not saving? been facing this issue for so long now and it's serious pain
anyone update on when youre gonana fix the bug of AI prompts not saving? been facing this issue for so long now and it's serious pain
I don't have specific information about a bug preventing AI prompts from saving. To help troubleshoot this issue, I'd recommend: 1. Try performing a hard refresh of your browser: • On Mac: Cmd + Shift + R • On Windows: Ctrl + Shift + R 2. If you're experiencing cells stuck in "queued" status, this might be related to columns being changed multiple times or runs being stopped midway. To help us investigate further, please provide: ** A summary of what's happening ** Any specific error messages ** A link to the table or page where you're seeing this ** A screenshot if possible If these steps don't resolve your issue, please request human assistance by clicking "Talk to a person."
it's the prompt for the 4th email in this table. very annoying. the prompt just wont save .https://app.clay.com/workspaces/16336/workbooks/wb_QMfSocwdtfKJ/tables/t_0sw7hjlsPkwgc5nrdho/views/gv_GDsFkScV7bMh
Hey Penn! Truly sorry about this. The engineering team is currently working to replicate this issue. Does this happen when you try to make changes to the prompt? Could you share a screen recording showing the steps you're taking? We'll share this with the engineering team.
yes here Daniela D.
very frustrating. ive tried refeshing. ive just deleting and readding the enrichment. still wont even save the full prompt now, just the first few lines.
Hey Penn. Truly sorry for the trouble this is causing. This is very helpful. Could you also share the prompt you pasted in the recording? We'll run some tests with this and get back with an update.
Your job is to write a short, casual cold email using the inputs, examples, template, and guidelines below. For context, we're sending this email on behalf of Passionfruit, a platform that helps companies scale their marketing output by giving them flexible, on-demand access to vetted freelance marketers. Example Email (for tone and structure): Hey John, quick question... How often do you pass on marketing ideas because you didn’t have the team to run it? We recently worked with another fintech (Monzo) to basically ensure that never happens: Dropped in vetted marketing freelancers within 72 hours to keep things moving without touching headcount. I put together a video walking through this setup - figured as the CMO at Revolut it'd probs be best to fire through to you, but let me know otherwise. Either way, keep crushing it in wonderful world of finance. Hey {{FirstName}}, {{PokeTheBearQuestion}} We recently worked with {{CaseStudyCompany}} ({{WhyThisCaseStudyIsRelevant}}) to basically ensure that never happens: {{FreelancerModelDescription}}. I put together a {{AssetType}} walking through this setup — figured as the {{JobTitle}} at {{CompanyName}} it’d probs be best to fire through to you, but let me know otherwise. {{CasualFriendlySignoffReferencesIndustry}} Guidelines: Keep the tone natural, confident, and low-pressure. The opening question should feel like a casual “poke,” not a pitch — it should get them thinking, not defensive. Avoid business buzzwords (e.g. streamline, solutions, enhance, scale, etc.). Output should be a single plain-text email. No subject line, formatting, or explanation. Use only the provided variables. Never guess or fabricate. Keep the closing line humble and friendly. No sales language like “let me know a good time to chat.” Variables: firstname: First Name company: response job title: response company overview: Company Overview similar case study: Case Study Match Up
Hey Penn! Thanks for sharing. We've escalated this to the engineering team. We'll get back as soon as we have an update🙏🏾.
Good news! Happy to report that we heard back from the team and this issue should be fixed. The prompt shouldn't truncate anymore! Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.