Addressing Latency and Update Issues in Our Instance

Hey Folks, we are having some issues it appears in our instance. Currently the previous case open was not solved, along with this new one where there seems to be some latency issues. The people search doesnt seem to update once we attempt to update it AFTER. So we always need to make a new one even if its updating the original. And now the cells remain in queue. I Cannot run the whole row, it it remains "queued". So we need to delete the collum THEN readd it. https://app.clay.com/workspaces/263980/workbooks/wb_7XpAreWZth5S/tables/t_btzyqhdpCzmh/views/gv_nwpR2JZYA93X

5 comments

Channeled
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To resolve the latency issues you're experiencing, try performing a hard refresh: ** On Windows: Press Ctrl + Shift + R ** On Mac: Press Cmd + Shift + R This can help with cells stuck in a queued status and update issues. For the people search update problem, ensure that columns depending on data from other columns have their run conditions removed. Set them to only run when the required data is present. Latency issues often occur with large tables or complex workflows. If problems persist after a hard refresh, consider optimizing your workbook by simplifying table structures or breaking down complex workflows. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Bo (.
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Hey Jeremy,
Sorry about those issues. I've force re-ran the stuck column which should fix the queue problem.
Let me know if it's working now for you?
About that previous case you mentioned - I don't actually see any open issues on your account. Could you reply in that thread so I can track down which one you're referring to?
(3846 kB)
Jeremy M.
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Hey bo Want to be sure it's the float account and not Noibu
Bo (.
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Hey Jeremy, Sorry - can you clarify? I'm not sure which account you mean here.
Channeled
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