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Request to Add Missing Properties in Hubspot Contact Import
When using Import Contacts from Hubspot, I notice there are a couple properties aren't included. Anyway we can add them?
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.··Hi there! 😊 It sounds like when you import contacts from HubSpot, you’re noticing a few properties aren’t being included. There are a couple of reasons why this might be happening: 1. Permissions: Some properties may not be available due to permissions or visibility settings in HubSpot. Admins can control which properties are visible, and restricted properties might not be accessible via the API. 2. Custom Properties: If the missing properties are custom fields you’ve created in HubSpot, they won’t be included by default in the API. To bring them in, you’ll need to adjust your API query to request these custom fields specifically. Would you mind sharing how many properties you’re expecting and how many are missing? That’ll help us pinpoint the issue more accurately! Let me know if you need more assistance, and I’d be happy to help further! 😊
Wesley··Follow up question, when you use the Import Contacts from Hubspot feature, I assume as soon as an account is added to Hubspot, it will get added to the table automatically?
Hey there, happy to jump in for Bo. re automatically added: When you use the "Import Contacts from Hubspot" feature in Clay, the system is designed to update every 24 hours, which means it should automatically import any new accounts added to your HubSpot list within that timeframe. However, it's not a live sync, so if an account is added to HubSpot, it won't appear in the Clay table immediately but will be included in the next scheduled update. If you need to import new contacts more frequently, you can manually trigger an update or set up webhooks for closer to real-time syncing using HubSpot's workflow features. re import variables from Hubspot: can you share you table link? I'll check then if we can get those imported. I assume the response "you’ll need to adjust your API query to request these custom fields specifically." came from Hubspot itself?
- Wesley··
Hey Daniel K., thanks for jumping in. Here is my Clay table: https://app.clay.com/workspaces/238722/workbooks/wb_m6EYe87rgbst/tables/t_2GXWFTEHchpM/views/gv_jQBw4r8V3KKy Here are the fields I am trying to create:
Hey there Cymate thanks for reaching out, in order to get these new values from your HubSpot to your Clay table you will need to run a "HubSpot Lookup" integration in order tog et these new values into Clay. The way the "Import Contacts from HubSpot works is that it will only pull in new leads from HubSpot but it will not pull any new fields that were added, this is why we must use the Lookup Contact Integration to get these new values. https://downloads.intercomcdn.com/i/o/w28k1kwz/1226687621/1dd91f7bf94ccd2aa34c1f9080b1/image.png?expires=1729713600&signature=96e7339d2f4c79829382dee7a7970cf8ff3ce3f5bae3c1f05a2f8cd344a91b5b&req=dSIlEM92moddWPMW1HO4ze6rCOgiDcSa3%2FjhedUTKm%2FLnnLz92qDtvAyJH0i%0AZlvP%0A