Troubleshooting Lookup Function Issues in Excel: Common Causes and Solutions

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Hi, for some reason the look up function can’t find the table that I’m trying to look up. What are reasons for this and how can this be solved?

5 comments

Rafael v.
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I’m trying to look up the table called “etracker - contacts already in lemlist - 25.10.2025 ”
Bo (.
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Hey Rafael! I want to help you resolve this quickly. Could you share which workspace you're in (the URL would be helpful)? In the meantime, try performing a hard refresh of your browser: Mac: Chrome/Firefox: Cmd + Shift + R Safari: Cmd + Option + R PC: Chrome/Firefox/Edge: Ctrl + F5 Let me know if this resolves the issue or if you need further assistance.
Rafael v.
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Just tried, it doesn’t solve the issue. Here is the workspace -> https://app.clay.com/workspaces/81414/workbooks/wb_AJZ6HdgcZuAS/tables/t_4wFnmqE2Ddx6/views/gv_weh6kwKUqcmr Thanks!
Bo (.
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Hey there! Just to clarify - you won't be able to find results using the workbook name. You'll need to use the table name which you can find at the bottom of your screen to get the results you're looking for :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1251068849/5aca861ad34efb0d3a7be96dfe6f/CleanShot+2024-11-14+at+_55iTTwfq1N%402x.png?expires=1731545100&signature=2a305087378dcde57f8f95bacf9a7e6835836e0b4dba58f2be87f239f880299e&req=dSIiF8l4lYlbUPMW1HO4zYRwXDadZuc8Kk%2BelZ8SsaYzQgQJ5Av9fkPOB6gL%0AQTVq%0Ahttps://downloads.intercomcdn.com/i/o/w28k1kwz/1251068462/9500346a9b1cd1b27fc4c9a1c724/CleanShot+2024-11-14+at+_46hrhJKwnd%402x.png?expires=1731545100&signature=70dd0c74100140f4f68d65ef4aabd0e48c4090e816c468b11f58e404928b9629&req=dSIiF8l4lYVZW%2FMW1HO4zSVW%2BQRLx5VSNrJKJZjaYXpurM2bLfe8Clprt8Wg%0Aw3yC%0A
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