Urgent Help Needed: Undo Table Selection Mistake in Clay App

Joey W. · 2024-12-10 17:23:16.542585+00

Hi, I was trying to copy/past into a single row but somehow it selected the entire table when pasting :anguished: I've spent tens of thousands of credits and days of work on this table - is there a way to undo /version history? I instantly stopped all updates from running when the past happened. Any urgent help would be greatly appreciated :pray:

Urgent Help Needed: Undo Table Selection Mistake in Clay App | Clay

9 comments

· Sorted by Oldest

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Yes, you can access your table's history by following these simple steps: 1. Open your table 2. Click the ⟲ View Table History button located at the bottom right of your screenIf you need additional assistance, you can reach out to us at support@clay.com. Source: View Table History
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APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Joey W.
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This doesn't help - can I speak with a human please
Stefano
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Hi, thank you for reaching out. To revert a table back to a previous state, you have to select the "View Table History" button the bottom right, shown below. https://downloads.intercomcdn.com/i/o/w28k1kwz/1274986679/b7a93c1deb2473f99b54b27db96e/CleanShot%2B2024-12-03%2Bat%2B10_28_14-402x.png?expires=1733858100&signature=c315f5ce9d38c31da236e550d88e868bc1c5014c12c49aca73235f05add8b67f&req=dSIgEsB2m4dYUPMW1HO4zWEimFjLOlTDzCw%2B26FDc1v2ug%3D%3D%0A In the menu that appears, there’s a chance your previous version of the table will show up. If so, you can retrieve it from there. However, if no previous version is available, unfortunately, the change may be permanent, and there will be no way to recover the table to its previous state. Let me know if this helps!
Joey W.
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Hi Stefano, unfortunately there is no option to revert.
Joey W.
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Stefano
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Hi, I am happy to provide a refund for your inconvenience. I will make sure to assign 1000 credits back to your account. Let me know if this helps!
Joey W.
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Thanks Stefano, appreciate the support 🙂
Channeled
APP
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Hi Joey W.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
Yes, you can access your table's history by following these simple steps: 1. Open your table 2. Click the ⟲ View Table History button located at the bottom right of your screenIf you need additional assistance, you can reach out to us at support@clay.com. Source: View Table History
Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Joey W.
·
·
This doesn't help - can I speak with a human please
Stefano
·
·
Hi, thank you for reaching out. To revert a table back to a previous state, you have to select the "View Table History" button the bottom right, shown below. https://downloads.intercomcdn.com/i/o/w28k1kwz/1274986679/b7a93c1deb2473f99b54b27db96e/CleanShot%2B2024-12-03%2Bat%2B10_28_14-402x.png?expires=1733858100&signature=c315f5ce9d38c31da236e550d88e868bc1c5014c12c49aca73235f05add8b67f&req=dSIgEsB2m4dYUPMW1HO4zWEimFjLOlTDzCw%2B26FDc1v2ug%3D%3D%0A In the menu that appears, there’s a chance your previous version of the table will show up. If so, you can retrieve it from there. However, if no previous version is available, unfortunately, the change may be permanent, and there will be no way to recover the table to its previous state. Let me know if this helps!
Joey W.
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·
Hi Stefano, unfortunately there is no option to revert.
Joey W.
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·
.
Stefano
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Hi, I am happy to provide a refund for your inconvenience. I will make sure to assign 1000 credits back to your account. Let me know if this helps!
Joey W.
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·
Thanks Stefano, appreciate the support 🙂
Channeled
APP
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Hi Joey W.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: