Troubleshooting Email Addition Issue in Smartlead on Clay App

Tim Y. · 2024-11-13T18:22:31.020373+00:00

I can't add emails to Smartlead here: https://app.clay.com/workspaces/227991/tables/t_qcX5hdKZk5iq/views/gv_yXuYcsjAvh4Q Please let me know how i can fix the error

Tanvi R.

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Hi Tim, thanks for reaching out! Happy to take a look at your table

Tanvi R.

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Hey Tim, it looks like all of these leads already exist in Smartlead so the enrichment could not add a lead as it would create a duplicate

Tanvi R.

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I just turned on the enable duplicate function and the first two rows were successfully added. https://downloads.intercomcdn.com/i/o/w28k1kwz/1250741980/bc4107fc1d194d5d72fccb2dc50c/CleanShot+2024-11-13+at+13_35_42%402x.png?expires=1731524400&signature=6f633575fe7ad4546849dcb9310bbaf5ab3a4f91c21b4651364cac60bcfff384&req=dSIiFs56nIhXWfMW1HO4zYvT7SeblSZ%2BPU2yjfwmEqsWX058BQgtdrWbcxW9%0ASfcC%0A If you do not want duplicates I would use the Update Lead in Campaign Smartlead enrichment

Channeled

APP

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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

Channeled

APP

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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

Channeled

APP

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Hi Tim Y.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

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