Troubleshooting Email Addition Issue in Smartlead on Clay App

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· Sorted by Oldest

Tanvi R.
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Hi Tim, thanks for reaching out! Happy to take a look at your table
Tanvi R.
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Hey Tim, it looks like all of these leads already exist in Smartlead so the enrichment could not add a lead as it would create a duplicate
Tanvi R.
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I just turned on the enable duplicate function and the first two rows were successfully added. https://downloads.intercomcdn.com/i/o/w28k1kwz/1250741980/bc4107fc1d194d5d72fccb2dc50c/CleanShot+2024-11-13+at+13_35_42%402x.png?expires=1731524400&signature=6f633575fe7ad4546849dcb9310bbaf5ab3a4f91c21b4651364cac60bcfff384&req=dSIiFs56nIhXWfMW1HO4zYvT7SeblSZ%2BPU2yjfwmEqsWX058BQgtdrWbcxW9%0ASfcC%0A If you do not want duplicates I would use the Update Lead in Campaign Smartlead enrichment
Channeled
APP
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Hi Tim Y.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Tanvi R.
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Hi Tim, thanks for reaching out! Happy to take a look at your table
Tanvi R.
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Hey Tim, it looks like all of these leads already exist in Smartlead so the enrichment could not add a lead as it would create a duplicate
Tanvi R.
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·
I just turned on the enable duplicate function and the first two rows were successfully added. https://downloads.intercomcdn.com/i/o/w28k1kwz/1250741980/bc4107fc1d194d5d72fccb2dc50c/CleanShot+2024-11-13+at+13_35_42%402x.png?expires=1731524400&signature=6f633575fe7ad4546849dcb9310bbaf5ab3a4f91c21b4651364cac60bcfff384&req=dSIiFs56nIhXWfMW1HO4zYvT7SeblSZ%2BPU2yjfwmEqsWX058BQgtdrWbcxW9%0ASfcC%0A If you do not want duplicates I would use the Update Lead in Campaign Smartlead enrichment
Channeled
APP
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Hi Tim Y.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: