Discrepancy in Uploaded Contacts: 1301 vs. 68 People Issue

Not sure if this a Smartlead or Clay issue but I have a table of only 68 people and somehow there’s 1301 people uploaded.

6 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (.
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Hey, thanks for reaching out! 😊 Could you send us the table URL so we can take a look? Typically, this happens if the leads are already in the table—you might need to run a Smartlead Lookup and then enable Allow Duplicate Leads Across Campaigns. Another possibility is that you’ve hit your lead limit. We’ll be able to confirm once we check the table! 😊
Adam R.
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https://app.clay.com/workspaces/15846/tables/t_nTfTog9KRSYH/views/gv_vyaKddJMXCRE okay appreciate that, here is the table im starting to think it might be a smartlead issue though
Bo (.
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I’m only seeing one error in this table; the other rows either haven’t run yet or are marked as successful. If you could explain a bit more about where you’re seeing issues (or maybe record a Loom), that would be really helpful for troubleshooting! 😊 Let me know if you need further assistance! https://downloads.intercomcdn.com/i/o/1175810338/705b4f58286009756be06a90/CleanShot+2024-09-11+at+_4103yrPcrl%402x.png?expires=1726017300&signature=a76773e9c4c58417426b002047124f9b37e830b54dfab8476d0d9844a271d64a&req=dSEgE8F%2FnYJcUfMW1HO4zVND3dPS3V9GkD8Wwb2lW5sbsr0YLFYNFJ0F%2Fqhb%0AXzzz%0A
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Adam R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Discrepancy in Uploaded Contacts: 1301 vs. 68 People Issue | Clay