.png){kind=logo}
Error When Deleting Leads in Smartlead Campaign
I am trying to delete leads in our Smartlead campaign but it's throwing this error. I made sure that I am using the correct lead id and the correct campaign ID
I'm sorry to hear you're experiencing an error when trying to delete leads from your Smartlead campaign. To help troubleshoot this issue, could you please copy and paste the exact JSON error message you're receiving into the chat? This will allow me to better understand the specific problem and provide more accurate assistance. In the meantime, let's double-check a few things: 1. Ensure you're using the "Remove Lead from Campaign with Smartlead.ai" action in Clay. 2. Confirm that both the Campaign ID and Lead ID are correct and in the proper format. 3. Verify that you have the necessary permissions in both Clay and Smartlead.ai to perform this action. Once you provide the error message, we can investigate further and determine the best solution.
{"error":"cannot delete from table "email_campaign_leads_mappings""}I understand you're encountering an error when trying to delete leads from your Smartlead campaign in Clay. The error message suggests there might be an issue with the database operation. To help resolve this, let's try the following steps: 1. Double-check that you're using the "Remove Lead from Campaign with Smartlead.ai" action in Clay. 2. Ensure you're providing both the correct Campaign ID and Lead ID as inputs. 3. Verify that you have the necessary permissions in both Clay and Smartlead.ai to perform this action. If the issue persists, we may need to investigate further. Could you please provide more details about your workflow and any other error messages you're seeing? This will help us better understand and address the problem.
Hello Michael! Thanks for reaching out! Can you direct me to the column that gave you this error? Cannot see any error logs on my end!
We moved on to a different initiative on this. You can close this. Thank you so much Clay team!
Owen C.··Of course Michael! Let us know if you have any other questions or concerns. :)